Question 1

How long should I burn my candle?

Accepted Answer

Candles should not be burned more than 2-3 hours. After that, extinguish the flame and trim wick to 1/4.

Question 2

Why is the flame high?

Accepted Answer

Extinguish and trim wick before re-lighting.

Question 3

What if my candle will not stay lit?

Accepted Answer

Check to make sure the wick is not stuck in wax. If that doesn't work, please feel free to Contact Us. We will be more than happy to replace.